FAQ

FAQ

What is The 2nd Half?

The 2nd Half is a restrained, memory-led football culture brand. We make archival garments and objects that document what remains — not moments, not celebrations.

Is this fanwear or official club merchandise?

No. The 2nd Half is not affiliated with any club, league, or governing body.
Our work is cultural — football is implied, not illustrated.

What does “Archive” mean?

“Archive” is our system for releases. Each piece belongs to an edition (Archive 01, 02, etc.) and follows the same archival label structure. It’s a catalog, not a drop calendar.

Is this a limited release?

Production is intentionally small and made-to-order. Availability may change as editions progress. We don’t run constant restocks.

Orders & Shipping

Is it made to order?

Yes. Each piece is made to order and produced through our fulfillment partner after you purchase.

When will my order dispatch?

Most orders dispatch in 3–5 business days. Tracking is provided on dispatch.

How long does delivery take?

Delivery time depends on your location. Estimated delivery is shown at checkout and tracking updates once your order ships.

Do you ship internationally?

If international shipping is enabled on the site, it will appear at checkout with an estimated delivery window and cost.

Will there be variations between pieces?

Yes. Made-to-order production can result in minor variation between runs (print placement, tone, or finish). This is normal.

Product & Fit

How do the tees fit?

Our tees are intended to fit oversized / boxy. For a more standard fit, size down.

Do you have a size guide?

Yes. Use the size guide on the product page. If you’re between sizes, we recommend sizing down for a closer fit.

What materials are used?

We list only what we can guarantee. If a fabric weight, dye method, or specific blank is not stated on the product page, it may vary by production partner or availability.

Care

How should I wash it?

  • Wash cold, inside out

  • Do not tumble dry

  • Avoid harsh detergents and high heat

Print and fabric will soften with wear. Normal fading over time is part of the garment’s life.

Returns & Exchanges

Do you accept returns?

If you accept returns, use one of these options (choose the one that matches your policy):

Because items are made to order, we only accept returns for damaged, misprinted, or faulty items.

Can I exchange for a different size?

Because items are made to order, exchanges may be limited. If you need a size change, contact us and we’ll confirm what’s possible.

What if my order arrives damaged or incorrect?

Contact us within 7 days of delivery with:

  • your order number

  • clear photos of the issue
    We’ll resolve it quickly.

Changes & Cancellations

Can I change or cancel my order?

We can only make changes before the order enters production. If you contact us quickly, we’ll do our best to help.

Payments & Taxes

What payment methods do you accept?

We accept the payment methods shown at checkout (including express options where available).

Will I pay duties or taxes?

If applicable, duties/taxes may be charged by your local customs authority. These are the customer’s responsibility unless stated otherwise at checkout.

Contact

How can I contact you?

Use the contact page on the site, or email the address listed there. Include your order number for order-related questions.